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**Shift Supervisor**

2 months ago

Byron Center, Michigan, United States Little Caesars Full time
Job Summary:

The Restaurant Operations Manager is responsible for ensuring the smooth operation of the restaurant during their shift. This includes supervising colleagues, maintaining a clean and organized work environment, and providing excellent customer service.

Key Responsibilities:
  • Sales and Customer Service: Ensure that customers receive correct and complete orders within service time goals, according to Little Caesars standards.
  • Product Quality and Presentation: Prepare and serve high-quality products as described in the Little Caesars Orientation and Training Handbook.
  • Restaurant Image and Maintenance: Maintain a clean and organized work environment, adhering to Little Caesars standards for restaurant image.
  • Cash Management and Security: Perform cash management responsibilities and ensure compliance with all safety and security procedures.
  • Colleague Supervision and Development: Provide direction and feedback to colleagues, and follow up with coaching and counseling to ensure job duties are performed and Little Caesars standards are achieved.
  • Cost Control and Inventory Management: Monitor shift activities to ensure compliance with food, paper, and labor cost controls, and complete all daily paperwork accurately.
Requirements and Qualifications:
  • Previous Experience: Previous experience in restaurants, retail, or a position involving customer contact is preferred.
  • Age and Education: Be at least 18 years of age and possess a high school diploma or equivalent.
  • Communication and Interpersonal Skills: Possess excellent verbal communication and interpersonal relations skills.
  • Dependability and Work Ethic: Be dependable, hard working, and able to work under pressure and in stressful situations.
  • Driver's License and Vehicle: Possess a valid driver's license from the state of residence and a reliable vehicle for daily banking and other responsibilities.