Operations Supervisor
4 weeks ago
This role is responsible for supervising the day-to-day activities within the assigned warehouse department, primarily order selection. The successful candidate will assign work to distribution associates, ensure productivity, accuracy, excellent customer service, safe work environment, and efficient operations.
Key Responsibilities- Supervise warehouse department activities, including shipping, receiving, selection, loading, storage, and ensure compliance with distribution procedures and governmental regulations.
- Assign work to warehouse associates, schedule and plan activities to control costs on labor and supplies, and maintain warehouse-related reporting on KPIs.
- Ensure the health, safety, cleanliness, and security of the work environment, and oversee the cleanliness of the work environment.
- Report and/or address any issues or work-related injuries, and participate in investigations as required.
- Work with warehouse leads to coordinate day-to-day scheduling of associates based on resources, volume, and other factors.
- Ensure team leads are properly training associates, assist with training teams on changes in processes and procedures, and coordinate and lead pre-shift meetings.
- Responsible for department management, including staffing, training, performance management, and career development of associates, and developing and monitoring department goals.
- May be responsible for assisting with labor agreement administration, as necessary.
- High School Graduate or Equivalent (GED).
- Three years warehouse distribution experience preferred.
- One year supervisory or lead experience required.
- Good written and verbal communication skills.
- Good organization, prioritization, problem-solving, and decision-making skills.
- Must be able to multi-task and have good follow-through to meet deadlines.
- Must have good leadership and training skills, ability to work with all levels of management and line associates.
- Ability to work flexible hours based on business needs.
- Proficient in MS Office (Excel and Word).
- Knowledge of Warehouse Management Systems.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must frequently sit, walk, and stand, use hands to handle, grasp, and twist objects, tools, or controls, and use both feet for repetitive movements as in operating foot controls. Must frequently walk, talk, crouch, kneel, bend, stoop, twist, and reach with the hands and arms. Ability to lift up to 75 pounds with assistance as needed.
While performing the duties of this position, employees are subject to a warehouse environment and may frequently be exposed to changes in temperature and humidity based on assignment. The noise level in the work environment is usually moderate to high. Employees must be able to work weekends, holidays, days, and night hours, and overtime as necessary and as assigned, and must be able to work in the condition specified for 8-10 hours shift as assigned. Travel requirements vary by assignment.
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