Clinical Services Associate
3 weeks ago
Penn Medicine is a leading academic medical center dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders.
This role offers a unique opportunity to join our team and contribute to our mission. As a Clinical Services Associate, you will play a vital role in supporting the delivery of high-quality patient care and promoting a patient-centered approach.
Key Responsibilities:- Promptly room patients, review medical history, and prepare charts for visits.
- Observe patient condition and communicate any abnormal data or changes to providers.
- Assist patients with walking, transfers, and preparing for exams.
- Manage specimen collection, laboratory testing, and reporting results.
- Perform EKGs and other outpatient screening tests as per MD orders.
- Support minor surgical procedures, maintain sterile fields, and position patients.
- Respond to emergency/code situations and maintain a safe environment.
- Administer prescribed medications, give injections, and vaccines (if applicable).
- Complete medical forms, obtain signatures, and prepare patient correspondence.
- Manage patient flow, wait times, and communicate with patients regarding their care.
- Issue referrals, obtain pre-authorizations, and validate patient demographic/insurance information.
- Basic Cardiac Life Support certification.
- MA certification.
- High School Diploma/GED and 2+ years of medical office experience or customer service experience.
- Associate's Degree preferred.
Penn Medicine offers a comprehensive benefits package, including generous paid time off, paid holidays, and health insurance premiums that have remained flat for 5 years. We are an Equal Opportunity and Affirmative Action employer, committed to diversity and inclusion. If you are passionate about delivering exceptional patient care and promoting a patient-centered approach, we encourage you to apply for this exciting opportunity.
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