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Banking Center Manager

2 months ago


New Iberia, Louisiana, United States First Horizon National Corporation Full time
About the Role

We are seeking a highly motivated and experienced Banking Center Manager to lead our team to success. As a key member of our organization, you will be responsible for driving business growth, building strong relationships with clients, and overseeing all banking center functions.

Key Responsibilities
  • Business Development: Develop and implement strategies to meet or exceed consumer and business loans, deposits, and fee income goals.
  • Community Involvement: Engage with local civic organizations and community groups to build strong relationships and promote our brand.
  • Team Management: Ensure that personnel are trained and motivated to provide high-quality customer service and achieve profit goals.
  • Branch Operations: Work with support groups to develop and implement activities that drive business growth and improve customer satisfaction.
  • Staffing and Scheduling: Ensure that appropriate staffing levels are maintained to provide excellent customer service.
  • Efficiency and Compliance: Regularly monitor production standards and ensure that regulatory compliance standards are met.
  • Expense Control: Responsible for controlling operational and administrative expenses.
  • Customer Service: Resolve all customer service problems in a timely and professional manner.
  • Brand Representation: Represent the company in a professional manner at all civic and community affairs.
Qualifications
  • Education: Bachelor's degree
  • Experience: 5+ years of retail banking experience and 1-2 years of related experience or an equivalent combination of education and experience
  • Skills: Experience with Microsoft Word, Excel, and Outlook
  • Background Check: Must meet the requirements of a background credit check and comply with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations.
About Us

First Horizon National Corporation is a leading regional financial services company dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. We serve clients through a team of approximately 7,300 associates and 418 banking centers throughout the southeastern United States.