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Entry-Level Operations Manager

2 months ago

Denver, Colorado, United States D.H. Pace Company, Inc. Full time
Job Description

DH Pace Company, Inc. is seeking a highly organized and motivated Entry-Level Operations Manager to join our Commercial Service Department in Denver, Colorado. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the highest level of quality and service to our customers.

Key Responsibilities:
  • Dispatch and Job Management: Learn to dispatch technicians to customer job sites to assess customers' service, repair, or installation needs and track jobs for completion to customers' satisfaction.
  • Employee Performance Management: Perform employee performance reviews, document performance issues, provide necessary employee counseling with targeted improvement action plans.
  • Customer Service: Provide exceptional customer service and effectively communicate with customers and co-workers.
  • Additional Responsibilities: Perform additional responsibilities as assigned by management.
Requirements:
  • Bachelor's Degree: A bachelor's degree is preferred.
  • Communication and Organizational Skills: Must have excellent communication and organizational skills and a good mechanical aptitude.
  • Industry Experience: Transportation, restaurant, retail, or service industry experience (such as HVAC, plumbing, or electrical) is a plus.
  • Professional Representation: Must be able to effectively communicate with customers and represent the company in a professional manner.
  • Driver's License: Must have a valid driver's license and a good driving record.
Why DH Pace Company, Inc.?

DH Pace Company, Inc. is a leading distribution, construction, and service organization offering a complete range of door and door-related products and commercial security products. With over 95 years of experience, we have established ourselves as a trusted partner in the industry. Our company-wide sales of $1 billion in 2023 demonstrate our commitment to excellence and customer satisfaction.

Benefits:
  • Medical, Dental, and Vision Options: Available on the 1st day of the month following your start date.
  • Paid Time Off Plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year.
  • Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.
  • Floating Holidays: Up to 2 floating holidays per year.
  • Competitive Compensation: Including annual performance evaluations.
  • 401(k) Retirement Plan: Including an employer match.
  • Company-Paid Benefits: Life insurance, short-term disability, and long-term disability.