Customer Care Specialist

3 weeks ago


Tucson, Arizona, United States Fry's Food Stores Full time

About the Opportunity

We are excited to offer an exciting opportunity for a Customer Care Specialist to join our team at Fry's Food Stores. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, responding to customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues
  • Manage customer complaints and concerns, escalating issues as necessary
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with cross-functional teams to drive sales growth and improve operational efficiency

Requirements

  • Bachelor's degree in Pharmacy or related field
  • Current state pharmacist licensure in good standing
  • Ability to handle stressful situations
  • Effective oral/written communication skills

Salary Range

$110,000 - $140,000 per year, depending on experience

Benefits

  • A wide range of healthcare coverage, including medical, dental, vision, and prescription coverage
  • Flexible scheduling with paid time off, including holiday and sick pay
  • Emotional and financial support through Employee Assistance Program and financial tools
  • Associate discounts on purchases, including food, travel, and technology
  • Tuition reimbursement up to $21,000 over career


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