Store Management Professional

1 month ago

Miami, Florida, United States JD Group Full time
Unlock Your Potential as a Store Management Professional

We are seeking a dedicated and results-driven Store Management Professional to join our team at JD Group. As a key member of our store management team, you will play a vital role in delivering exceptional customer service, driving sales growth, and developing our team members.

Key Responsibilities:

  • Assist in the daily execution of customer service, sales, and personnel development while maintaining the JD Group brand standards.
  • Train and coach store associates to promote and execute team, store, and company performance.
  • Partner with management to plan, implement, and execute change initiatives to improve organizational performance.
  • Supervise shipments, deliveries, and transfers of merchandise to ensure accurate inventory results.
  • Seek to understand customer needs and preferences to enhance the overall customer experience.
  • Provide constructive feedback and facilitate conflict resolution to promote team growth and collaboration.
  • Maintain individual and shift sales performance.
  • Provide daily shift floor coverage.
  • Demonstrate a sound understanding and judgment of store priorities.
  • Demonstrate a high business acumen, including knowledge of key performance indicators, inventory movement, and sales performance.
  • Embody accountability and set attainable goals for store sales, metrics, and personnel development.
  • Make key decisions to influence change, sales, and customer service.
  • Ensure security and loss prevention in the store to minimize company shrink.
  • Uphold company policies, procedures, and standards regarding personal and store sales/performance metrics.
  • Assist management with recruiting and interviewing potential employees.
  • Accountable for opening and closing store procedures, including cash reconciliation, banking, reporting, and security.
  • Adhere to and uphold all company policies and procedures.
  • Additional duties and projects as required.

Requirements:

  • High School Diploma or GED equivalent; 2+ years' experience in retail leadership strongly preferred; or equivalent combination of education and experience.
  • Basic to intermediate knowledge and abilities with Microsoft Word, Excel, and PowerPoint.
  • Effective communication skills with internal and external individuals at all levels.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Decision-making and problem-solving skills to approach unfamiliar situations, projects, and opportunities with confidence and curiosity.

Physical Demands:

  • Requires standing approximately five to 14 hours per day.
  • During peak sale periods, will work for long periods throughout a one to 12 hour day.
  • Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
  • May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
  • Required to lift items weighing 5 – 25 lbs regularly.
  • Must have good vision, including color differentiation.
  • The work environment for this position is a moderately noisy retail setting.

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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