Automotive Store Manager

6 days ago


Miami, Florida, United States Tire Choice Auto Service Centers Full time
Job Summary: We are seeking a highly skilled and experienced Assistant Automotive Store Manager to join our team at Tire Choice Auto Service Centers. As a key member of our management team, you will be responsible for assisting in managing the operations of our automotive retail service and repair store to meet or exceed service standards and to achieve our performance and profitability goals.

Key Responsibilities:
• Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs
• Help achieve our sales goals by properly informing and recommending tire and service products and sales promotions
• Attend to all guest needs in areas of sales, service, complaints, and adjustments
• Build guest relationships to maximize customer satisfaction, loyalty, and retention
• Assist technicians in conveying repair and service needs to guests
• Ensure the store is in excellent condition and maintained to our standards for cleanliness and consistently in guest-ready condition
• Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory
• Provide direction and oversight to other technicians and assist where needed with services/repairs
• Assist in organizing the store's workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with our standards of operation
• Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards
• Perform Store Manager functions as business needs dictate
• Perform other duties as assigned and required by direct supervisor

Requirements:
• High school or GED equivalent
• 2+ years of automotive and sales experience
• Valid Driver License
• Ability to work with hands overhead, stand for long periods, and lift 50 lbs
• Excellent communication skills and basic algebra to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
• Guest and team-focused mindset

Preferred Qualifications:
• Automotive State Inspector License
• ASE Automotive Certifications
• Proven Automotive or Automotive Quick Lube sales experience
• Leadership experience

At Monro, Inc., we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills, and open opportunities. Our teammates receive on-the-job training, company-sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

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