Senior Field Technician

2 weeks ago

St Louis MO USA, United States SAM Full time
Job Summary

We are seeking a highly experienced Senior Field Technician to join our Damage Prevention team. As a key member of our team, you will be responsible for mentoring new employees, training new and existing employees in the field, and ensuring the accuracy of locates and prints.

Key Responsibilities
  • Safely operate company-assigned equipment, including commercial motor vehicles, instruments, and other related tools and technical equipment.
  • Exhibit professional interaction with client representatives, land owners, and/or the public.
  • Follow directions from supervisors and other members of staff and management teams to efficiently complete tasks.
  • Read and prepare plans at a high level, relating to the job at hand.
  • Locate all types of utilities in rural and urban environments using multiple methods.
  • Monitor excavations near high-profile/critical infrastructure.
  • Perform audits to ensure accuracy of locates and prints.
  • Obtain and maintain all required safety and operator qualification certifications.
  • Manage and train new hires and/or existing employees on Damage Prevention program services offered.
  • Act as a lead while working with team members on complex program situations that may arise.
  • Coordinate with clients, utility owners, property owners, etc. in the field or via phone.
  • Coordinate with providers of traffic control and other 3rd-party services in the field.
Requirements
  • Relevant field experience required.
  • High school diploma or GED certification preferred.
  • Valid driver's license and good driving record required.
  • Strong computer skills required.
  • Advanced knowledge of identifying and using various types of field equipment required.
  • Demonstrates strong and collaborative work ethic.
  • Strong and effective communication within multiple levels of an organization is required.
  • Ability to travel up to 80% of the time – Typical project schedule is 3 weeks on and 1 week off.
  • Per Diem paid at GSA rate.
  • Company truck provided.
  • 5+ years or more of utility locating experience (will accept less years of experience based on prior roles).
  • Experience working as a lead on Damage Prevention Programs.
  • Complete understanding of State 811 Dig Laws.
  • Some Survey experience preferred.
  • Ability to communicate with colleagues, public, contractors, customers, and homeowners.
  • Advanced observational skills and deductive reasoning to identify, locate, and mark utilities within a requested job scope.
  • Troubleshooting skills and be willing and able to learn new procedures and technologies.
  • Ability to plan and organize daily work schedule.
  • Ability to proficiently interpret all utility plats.
  • Demonstrated ability to appropriately coach and mentor field technicians.
  • Critical thinking skills to understand problems, analyze facts, and anticipate results to make decisions based on available information and meet deadlines.
  • Proficient in the use of hand tools and equipment.
  • Ability and want to Promote Strong Safety Culture.
  • Proficient in computer-based technology and ability to learn new systems & software related to the role.
Perks and Benefits
  • Health and Wellness Benefits: BlueCross BlueShield health insurance coverage begins the month after your hire date, Free Vision + Dental plans for employees, company-paid premiums for Long-term disability/Life Insurance (with HSA + FSA plans), SAM Cares program focused on holistic well-being.
  • Financial Benefits: Employee Referral Rewards Program of $1K, $2,500 or $5K, Access to Ramsey Smart Dollar to support financial goals and retire with confidence, Fidelity retirement plans with a 5% company match, tuition reimbursement, optional cellphone stipend.
  • Work-Life Balance: Flexible hybrid work schedules for office positions, paid time off including vacation/sick/holidays, parental leave to support families.
  • Professional Development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career Check-Ins, SAM WINS - our initiative for women-focused leadership and development, Milestone Anniversary Recognition, SAMbassador mentorship program.
  • Perks and Discounts: Access to 'Perks at Work' for discounts on wellness + travel + leisure and everyday purchases, company-sponsored events, free office snacks.
  • Culture and Awards/Achievements: SAM Named 2023 Top Workplace USA for Second Consecutive Year; 2023 SAM Ranks No. 88 on ENR Top 500 Design Firms.

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