Credit Manager
2 weeks ago
Buddy's Home Furnishings is a leading Rent-To-Own retail provider of furniture, appliances, electronics, and computers in the United States.
We are seeking a highly skilled Credit Manager to join our team at our Sanford, FL location.
Job Summary:The Credit Manager will be responsible for managing store activities, ensuring safe, professional, and profitable operations. This role will involve acquiring and maintaining customers, acting as a customer liaison, and assisting in managing store personnel.
Key Responsibilities:- Acquire and maintain customers
- Act as a customer liaison
- Assist in managing store personnel
- Compliance with all applicable federal, state, and local statutes
- Decipher, prepare, and review store reports
- Document all customer commitments
- Ensure company standards for renewals, delinquencies, and store collections are satisfied
- Meet and exceed target sales and revenue goals
- Follow monthly marketing plans and maintain internal quality control standards
- Manage customer accounts
- Managing inventory and cash assets
- Prepare daily work schedules, delivery schedules, assign tasks, enforce company policy
- Must be over the age of 21 to drive a vehicle for work (insurance requirement)
- Effective organizational skills
- Established collection skills
- Good communication skills
- Learn and become proficient in POS system
- Maintain professional appearance
- Must be able to read, write, and communicate effectively in person and over the phone with employees and customers
- Negotiate and resolve conflict
- Plan, organize, delegate, coordinate, and follow up various tasks and assignments
- Recognize and solve problems
- Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
- General Accounting and accounts receivable
- Regular and consistent attendance, including nights and weekends as business dictates
- Two years' experience with Rent-to-Own, retail, or other business emphasizing customer service, account management, sales, and merchandising
- Credit Analyst and collection
- Routine lifting, loading, and moving of merchandise pounds using a dolly
- Stooping, bending, pulling, reaching, and grabbing
- Ability to traverse multiple flights of stairs while carrying furniture, appliances, and electronics
- Prolonged periods of driving and standing
- Ability to work in various indoor and outdoor climates and weather conditions
- Buddy's Home Furnishings is an Equal Opportunity Employer and a Drug-Free Workplace
- A detailed background check, including driving history and drug screening, is required
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