Front Desk Coordinator
3 weeks ago
We are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at Serenity Healthcare, LLC. As a key member of our front office staff, you will be responsible for providing exceptional customer service and support to our patients and clients.
Key Responsibilities- Update and verify customer information upon each visit.
- Help customers feel valued by creating rapport, remembering their names, their interests, and stories.
- Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
- Ensure positive customer experience by providing support and compassion.
- Rotate through other various office tasks throughout the day.
- High School Diploma/GED.
- Excellent verbal and written communication, basic math skills.
- Proven ability to multitask in a fast-paced environment.
- 1+ year of full-time customer service experience, reception, or personal customer service industry.
- Career Advancement Opportunity
- Competitive Wages
- Medical, Vision and Dental Insurance
- Paid Time Off
- 10 Major Holidays Off
- 401k
- Employee Referral Program
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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