Front Desk Operations Manager
3 weeks ago
Shaner Corporation is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our hotel operations, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.
Key Responsibilities:- Guest Services: Provide exceptional guest service, ensuring that all guests feel welcome and valued.
- Front Desk Operations: Manage the front desk operations, including check-in, check-out, and room assignments.
- Team Management: Supervise and train front desk staff, ensuring that they have the skills and knowledge to provide excellent guest service.
- Problem-Solving: Handle guest complaints and resolve issues in a professional and courteous manner.
- Communication: Maintain effective communication with guests, staff, and management to ensure seamless operations.
- Experience: Minimum 1-3 years of front office management experience in the hospitality industry.
- Education: High school graduate or equivalent, some college preferred.
- Language: Bilingual English/Spanish a plus.
- Knowledge: Knowledge of local activities and attractions appropriate for clientele.
About Shaner Corporation: Shaner Corporation is a leading hospitality owner-operator and management company with a portfolio of over 65 properties across the US and internationally. We offer a range of services for investors, hotel owners, and brands, including hotel development, design, and construction, e-commerce, and revenue management.
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Front Desk Manager
2 weeks ago
Lakewood, Ohio, United States Shaner Hotel Group Full timeJob Title: Front Desk ManagerShaner Hotel Group is seeking a highly skilled and experienced Front Desk Manager to join our team at the Upper Arlington TownePlace Suites in Columbus, Ohio.Responsibilities:Manage the front desk operations, including reservations, registration, and guest services.Ensure excellent customer service and maintain a high level of...
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Front Desk Manager
2 weeks ago
Lakewood, Ohio, United States Shaner Hotel Group Full timeJob DescriptionAs a Front Desk Manager at Shaner Hotel Group, you will be responsible for leading the front office team to deliver exceptional guest experiences. Your primary goal will be to maintain a high level of service quality, ensuring that all guests feel welcome and valued.Key Responsibilities:Manage the front desk operations, including reservations,...
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Front Desk Operations Manager
1 week ago
Lakewood, Ohio, United States Shaner Hotel Group Full timeJob DescriptionWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Shaner Hotel Group. The ideal candidate will have a minimum of 1-3 years of front office management experience in the hospitality industry and be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure...
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Front Desk Manager
1 week ago
Lakewood, Ohio, United States Shaner Hotel Group Full timeJob SummaryAs a Front Desk Manager at Shaner Hotel Group, you will be responsible for providing exceptional guest service and ensuring a smooth operation of the front office. This includes managing the functional areas of reservations, registration, bell services, telephone services, and guest accounting to maximize room revenue and maintain established...
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Front Desk Representative
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Front Office Manager
1 month ago
Lakewood, Ohio, United States Shaner Corporation Full timeJob Title: Front Desk ManagerShaner Corporation is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of service.Key Responsibilities:Guest Services: Provide exceptional guest...
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Front Desk Representative
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Front Desk Representative
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Restaurant Operations Manager
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Restaurant Operations Manager
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Lakewood, Ohio, United States Merritt Hospitality Full timeRestaurant General Manager JobAt Merritt Hospitality, we are seeking a highly skilled and experienced Restaurant General Manager to lead our front-of-house food and beverage team at Masa & Agave, our new restaurant and bar located in the historic Westin Cleveland Downtown.About Masa & AgaveMasa & Agave is a cantina-style restaurant and bar that pays homage...
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Customer Service Ambassador
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Operations Manager
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Operations Manager
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Cash Operations Manager
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Patient Service Specialist
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