Infrastructure and Help Desk Expert

2 days ago

Bensenville, Illinois, United States Midwest Goods Inc Full time

About Our Company:

Midwest Goods Inc. is a dynamic and growing company dedicated to delivering top-quality vape and electronic cigarette products to our customers. We value our employees' growth and well-being, striving to create a positive work environment that fosters innovation and collaboration.

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We're seeking an experienced IT Support Specialist to join our team. In this role, you'll provide expert-level technical support, troubleshoot complex issues, and manage helpdesk requests. If you're passionate about technology and committed to delivering exceptional service, we encourage you to apply.

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This position comes with a competitive salary of $75,000 per year, plus opportunities for additional compensation based on performance and experience. Our office is located in Bensenville, IL, with regular travel required to other Midwest Distribution locations and vape trade shows.

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Key Responsibilities:

  • Provide comprehensive technical support to staff across all Midwest Distribution locations.
  • Develop and implement solutions to complex technical issues.
  • Maintain accurate records of IT assets and warranties.

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