Cannabis Retail Store Assistant General Manager

5 days ago


Brookline, Massachusetts, United States Josh Schiering Full time
Job Overview

The Sanctuary Medicinals Brookline location is seeking an experienced and skilled Assistant General Manager to join our leadership team. This role requires a successful management background in the cannabis industry, with a strong focus on customer service, inventory management, and team leadership.

Key Responsibilities:

  • Maintain store culture and overall staff and customer satisfaction
  • Responsible for both opening and closing the store and retaining all necessary keys and codes to operate the store.
  • Must be dependable and reliable
  • Ensure all safety and compliance regulations are followed by all staff
  • Responsibilities in cash handling and product management
  • Directly manage staff including assisting with employee scheduling, assigning work stations, and helping with conflict resolution
  • Hold 'shift meetings' to inform staff of important daily information
  • Assist with employee timesheets
  • Active role in the interview process, training and all disciplinary action
  • Prepare and deliver employee performance evaluations in conjunction with the General Manager
  • Assists the General Manager in creation of, amendment of, and enforcement of all standard operation procedures as regulations require
  • Assists with inventory, inventory control procedures, and cash handling protocols
  • Maintains accurate records of all business activities including cash reconciliations, sales records, and returns as required both by Sanctuary and the State of Massachusetts
  • Performs duties of all other positions below assistant manager; fills any staffing need when necessary
  • Attendance required at all announced manager meetings. This position may be required to hold meetings for other staff, create input for specials, events, pop ups and all-around education for staff and public
  • Works closely with the Town of Brookline, the Brookline Chamber of Commerce, the neighborhood retailers or other entities as approved by Executive Management in promoting goodwill or addressing community needs.

Requirements and Qualifications:

  • Two years of successful managerial experience in the cannabis, retail or food and beverage industry
  • Full understanding of the Adult-Use cannabis regulations in Massachusetts
  • Excellent communication skills both orally and written
  • Ability to multi-task with effective time-management skills
  • Performs well under pressure and in a fast-paced environment
  • POS software operational and reporting experience
  • Flexible schedule for a 7 day a week operation
  • Must be no less than 21 years of age
  • Must pass a criminal background check as required by the CCC and with no felony convictions

Benefits and Salary:

The estimated salary range for this position is $55,420 - $65,420 per year. The company offers competitive benefits, opportunities for career advancement, and a dynamic work environment.

About Us:

Sanctuary Medicinals is a leading cannabis retailer dedicated to providing exceptional customer service, high-quality products, and a positive work environment. We are committed to diversity, equity, and inclusion, and strive to create a workplace that reflects the communities we serve.



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