Retail Operations Manager
1 week ago
We are the largest self-storage company in the United States, with over 3,600 stores nationwide.
Compensation Package$21.00 - $23.00 per hour, plus a monthly bonus opportunity and generous benefits package.
Job SummaryAs a Store Manager, you will oversee day-to-day operations at one or more of our facilities. This includes developing customer relationships, improving sales objectives, and ensuring exceptional customer service.
Key Responsibilities- Manage day-to-day operations of one or more sites.
- Develop customer relationships by identifying their storage needs and providing solutions.
- Improve sales objectives through unit rentals, unit insurance, and moving supplies.
- Guide new customers through rental processes and agreements.
- Handle cash, balance receipts, pursue collections, post payments, and process daily bank deposits.
- Ensure the facility meets the highest cleanliness standards through general maintenance duties.
- 2+ years of customer-facing employment experience.
- 1+ year of experience in a leadership or supervisory role preferred.
- Strong computer skills.
- Current, valid driver's license with access to a reliable personal vehicle (except in NYC).
- High school diploma or GED equivalent required, a college education is a plus.
- Paid Time Off accrued throughout the year, increasing with years of service.
- Generous 401(k) match with Traditional and/or ROTH choices.
- Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
- EXTRA Healthy Wellness Program with rewards towards your medical premium.
- BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
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