Patient Service Representative

5 days ago


Lansdale, Pennsylvania, United States Solis Mammography Full time

About the Role: We are seeking a highly skilled Patient Service Representative to join our team at Solis Mammography. As a key member of our front office team, you will be responsible for providing exceptional patient care and support in a fast-paced environment.

Key Responsibilities:

  • Register patients accurately and efficiently, including inputting demographic and insurance information into our ERAD system.
  • Explain forms to patients and assist with completion, as needed.
  • Process necessary paperwork, maintaining confidentiality and adhering to HIPAA guidelines.
  • Collect patient payments, including explaining benefits and verifying insurance information.
  • Schedule and reschedule patients as necessary, ensuring seamless communication with our medical team.
  • Generate daily invoices and reconcile payments using our Daily Reconciliation Report.

Why Solis Mammography?

  • We offer a supportive and encouraging work environment, with a focus on patient-centered care.
  • Our team is dedicated to delivering exceptional service and exceeding patient expectations.
  • We provide competitive benefits, including medical, dental, vision, 401k, and PTO.

Requirements:

  • High school diploma or equivalent required.
  • Two years of healthcare registration or customer service experience preferred.
  • Basic knowledge of cash handling and medical terminology.
  • Ability to read, write, and comprehend simple instructions and short correspondence.
  • Ability to apply common sense understanding to carry out detailed instructions.

A Day in the Life:

  • Provide exceptional patient care and support in a fast-paced environment.
  • Work collaboratively with our medical team to ensure seamless communication and patient satisfaction.
  • Stay up-to-date with front office policy and procedures through ongoing training and education.


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