Patient Service Representative
4 weeks ago
About the Role: We are seeking a highly skilled Patient Service Representative to join our team at Solis Mammography. As a key member of our front office team, you will be responsible for providing exceptional patient care and support in a fast-paced environment.
Key Responsibilities:
- Register patients accurately and efficiently, including inputting demographic and insurance information into our ERAD system.
- Explain forms to patients and assist with completion, as needed.
- Process necessary paperwork, maintaining confidentiality and adhering to HIPAA guidelines.
- Collect patient payments, including explaining benefits and verifying insurance information.
- Schedule and reschedule patients as necessary, ensuring seamless communication with our medical team.
- Generate daily invoices and reconcile payments using our Daily Reconciliation Report.
Why Solis Mammography?
- We offer a supportive and encouraging work environment, with a focus on patient-centered care.
- Our team is dedicated to delivering exceptional service and exceeding patient expectations.
- We provide competitive benefits, including medical, dental, vision, 401k, and PTO.
Requirements:
- High school diploma or equivalent required.
- Two years of healthcare registration or customer service experience preferred.
- Basic knowledge of cash handling and medical terminology.
- Ability to read, write, and comprehend simple instructions and short correspondence.
- Ability to apply common sense understanding to carry out detailed instructions.
A Day in the Life:
- Provide exceptional patient care and support in a fast-paced environment.
- Work collaboratively with our medical team to ensure seamless communication and patient satisfaction.
- Stay up-to-date with front office policy and procedures through ongoing training and education.
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