Onsite Technology Professional

3 weeks ago


Elgin, Illinois, United States F2Onsite Full time
About the Role

We are seeking an experienced Onsite Technology Professional to join our team. As a key member of our technical staff, you will provide top-notch support for a variety of technology-based products in an end-user computing environment. With a strong focus on customer satisfaction and technical expertise, you will be responsible for performing basic and moderately complex troubleshooting and repair activities, including PC, desktop, laptop, tablet, and printer repairs. You will also provide support to client-identified VIPs, respond to change management requests, and perform Install/Move/Add or Change (IMAC) activities.

Key Responsibilities:
  • Perform basic and moderately complex troubleshooting and repair activities.
  • Provide support to client-identified VIPs.
  • Respond to change management requests.
  • Perform Install/Move/Add or Change (IMAC) activities.

Requirements:

To be successful in this role, you will need the following skills and qualifications:
  • Tech school certification or equivalent experience.
  • Knowledge of relevant software and hardware systems.
  • Strong verbal and written communication skills.
  • Ability to follow instructions and processes with minimal supervision.

Estimated Salary Range:$60,000 - $80,000 per year

Why Join Our Team?

We are committed to providing our employees with a positive and supportive work environment, as well as opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply.

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