Business Office Operations Coordinator
6 days ago
Schedule: 8:00am-4:00pm
Support the facility's business operations by performing various tasks as assigned. Responsibilities may include medical records, credentialing, admissions/intake, accounts payable, billing, collections, insurance verification, transaction posting, clinical logs, and other duties.
- Verify scheduled surgeries in the computer system and communicate with physician offices regarding information and scheduling.
- Answer phone calls professionally, handle inquiries from physicians' offices and patients, take messages, and transfer calls to other departments when necessary.
- Conduct pre-registration and ensure authorization is obtained from physicians' offices prior to surgery. Complete necessary paperwork and use the computer system to generate information for surgical procedures.
- Maintain a log of cancelled appointments.
- Perform clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms, and retrieving faxes as needed.
- Maintain a clean and organized surgery scheduling area.
All scheduled cases are verified promptly, and patients with financial responsibilities are contacted immediately to inform them of payment policies and options.
Insurance verification and patient calls are documented clearly in patient accounts.
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