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Account Director

2 months ago

Bloomington, United States Betty Full time
About the Role

We are seeking a highly skilled and experienced Account Supervisor to join our team at Betty, a fully integrated creative agency dedicated to building better. As a key member of our account leadership team, you will be responsible for delivering exceptional client service, driving business growth, and developing strategic partnerships.

Key Responsibilities
  • Client Partnership: Build and maintain strong relationships with senior-level clients, ensuring trust and credibility through effective communication and engagement.
  • Business Development: Stay up-to-date with market trends, competitor analysis, and product development, sharing insights with internal team members to drive business growth.
  • Proposal Development: Collaborate with the account lead to develop compelling proposals and presentations that meet client needs and objectives.
  • Creative Brief Development: Work closely with the client, account director, strategy, and creative teams to develop creative briefs that align with client goals and objectives.
  • Project Management: Manage the creative development process from concept phase through to production, ensuring timely and effective delivery.
  • Client Problem-Solving: Quickly and effectively resolve client problems and concerns, ensuring client satisfaction and loyalty.
  • Internal and Client Meetings: Lead internal and client meetings, presentations, and calls, preparing relevant documents and follow-up communications.
  • Project Scopes and Budgets: Manage project scopes and budgets, alerting clients to financial and timing implications of their requests and securing approval to proceed.
  • Business Growth Opportunities: Identify opportunities to grow client business, researching client categories and competitive landscapes, defining key strategic issues and opportunities, and authoring point-of-view (POV) strategies to address these issues and present to clients.
  • Culture and Diversity: Uphold and deliver our agency's core beliefs, strengthening our culture, product, and attracting diverse talent to join our agency.
About Us

Betty is a proud equal opportunity employer, committed to creating a place of belonging where employees can thrive without sacrificing their identity. We value diversity and do not discriminate on any unlawful basis, including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other protected category.