Diabetes and Nutritional Resupply Specialist

2 weeks ago


Cleveland, Ohio, United States Medical Service Company Full time
Job Summary

We are seeking a highly skilled and compassionate Diabetes and Nutritional Resupply Specialist to join our team at Medical Service Company. As a key member of our customer service team, you will be responsible for ensuring patients receive outstanding service, education, and resolution regarding diabetic and enteral nutritional supplies.

Responsibilities
  • Process orders for diabetes and nutritional supplies, including verifying prescriptions, insurance coverage, and authorization.
  • Manage inventory levels to ensure timely fulfillment of patient orders.
  • Interact directly with patients to assess their resupply needs, schedule deliveries, and confirm product preferences.
  • Maintain ongoing communication with healthcare providers to update patient records, prescriptions, and treatment plans as necessary.
  • Uphold compliance with medical guidelines and insurance policies.
  • Ensure patients understand their insurance coverage, resupply schedule, and any associated costs.
  • Handles inbound and outbound patient calls, utilizing listening skills to ensure patient's needs and concerns regarding their equipment or services are addressed.
  • Responsible for meeting metric standards set by Diabetes and Nutritional Resupply Manager to ensure success.
  • Identifies complimentary products that may benefit the patient while providing additional information about the products.
  • Understands insurance guidelines and coverage limits regarding supplies for diabetes and enteral.
  • Understands company Enterprise System necessary to enter orders, research patient inquiries, and status updates for new equipment.
Requirements
  • Graduate of an accredited high school.
  • Minimum of two years of progressively responsible customer service or inside sales experience.
  • Responsible for maintaining the highest level of customer care while always acting in a professional and courteous manner.
  • Excellent oral, active listening, and written communication skills required.
  • Pleasant personality with excellent phone and interpersonal and organizational skills (a team player).
  • Displays a high drive to meet or exceed daily performance metrics related to key performance indicators.
  • Ability to develop, organize, and coordinate multiple patient lists and files.
  • Analytical and problem-solving skills and ability to multitask.
  • Works well in a fast-paced and fluid professional environment based on business needs.

Starting salary: $16.50/hour



  • Cleveland, Ohio, United States Medical Service Company Full time

    Medical Service Company is a family-owned and operated durable medical equipment and respiratory provider with over 70 years of experience. We are proud to be a 13-Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work in 2024 and a two-time recipient of the National HME Excellence Award for Best Home Medical Equipment company in...


  • Cleveland, Ohio, United States Cleveland Clinic Full time

    Pediatric Nutrition Specialist Job DescriptionCleveland Clinic is seeking a highly skilled Pediatric Nutrition Specialist to join our team. As a Pediatric Nutrition Specialist, you will work with young children with chronic diseases and medical conditions, providing individualized medical nutrition therapy, education, and counseling to patients.Key...


  • Cleveland, Ohio, United States Metro Health Full time

    Job Summary:We are seeking a skilled Nutrition Health Specialist to join our team at MetroHealth. The successful candidate will be responsible for performing nutrition assessments and providing education to applicants and participants in the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC).Key Responsibilities:Conduct nutrition...


  • Cleveland, Ohio, United States Cleveland Clinic Full time

    Clinical Nutrition SpecialistCleveland Clinic's Digestive Disease Institute is seeking a Clinical Nutrition Specialist to join our team. As a Registered Dietitian, you will work alongside passionate and dedicated caregivers to provide individualized medical nutrition therapy, education, and counseling to patients.Key Responsibilities:Provide medical...


  • Cleveland, Ohio, United States Cleveland Clinic Full time

    Job Title: Pediatric Nutrition SpecialistCleveland Clinic is seeking a highly skilled Pediatric Nutrition Specialist to join our team. As a Registered Dietitian, you will work with children and their families to provide individualized medical nutrition therapy, education, and counseling.Responsibilities:Provide direct patient care using medical nutrition...


  • Cleveland, Ohio, United States Cleveland Clinic Full time

    Pediatric Nutrition Specialist Job DescriptionCleveland Clinic is seeking a highly skilled Pediatric Nutrition Specialist to join our team. As a Registered Dietitian, you will work closely with patients, families, and healthcare teams to provide personalized nutrition care and support.Key Responsibilities:Provide direct patient care using medical nutrition...


  • Cleveland, Ohio, United States Cleveland Clinic Full time

    Job Title: Pediatric Nutrition SpecialistCleveland Clinic is seeking a highly skilled Pediatric Nutrition Specialist to join our team. As a Registered Dietitian, you will work closely with our pediatric patients and their families to provide personalized nutrition care and support.Responsibilities:Provide direct patient care using medical nutrition therapy...


  • Cleveland, Ohio, United States Select Medical Full time

    Select Medical is a leading healthcare provider committed to delivering exceptional patient care. As a Nutrition Care Specialist, you will play a vital role in our team, working closely with patients to develop personalized nutrition plans that promote optimal health and well-being.About the RoleWe are seeking a highly motivated and experienced Registered...


  • Cleveland, Ohio, United States University Hospitals Full time

    Job SummaryWe are seeking a highly skilled Nutrition Services Specialist to join our team at University Hospitals. As a key member of our nutrition team, you will be responsible for preparing infant formulas and special supplements, handling breast milk, and maintaining a safe and sanitary environment in all areas.Key ResponsibilitiesPrepare infant formulas...

  • Nutrition Therapist

    2 weeks ago


    Cleveland, Ohio, United States Cleveland Clinic Full time

    Clinical Nutrition SpecialistCleveland Clinic Lutheran Hospital is seeking a skilled Clinical Nutrition Specialist to join our team. As a Clinical Nutrition Specialist, you will provide expert medical nutrition therapy, education, and counseling to patients. Your primary responsibility will be to develop and implement personalized diet plans to help patients...


  • Cleveland, Ohio, United States University Hospitals Full time

    Job SummaryWe are seeking a highly skilled Nutrition Services Specialist to join our team at University Hospitals. As a key member of our nutrition services team, you will play a critical role in ensuring the health and well-being of our patients.Key ResponsibilitiesPrepare infant formulas and special supplements in a safe and sanitary environment.Manage the...


  • Cleveland, Ohio, United States University Hospitals Full time

    Job SummaryThe Diabetes Quality Coordinator (QC) is responsible for overseeing the day-to-day operations of the Diabetes Service at University Hospitals. This role provides assessment, planning, implementation, and evaluation of Diabetes Education Programs for patients and clinical professionals. The QC ensures that the National Standards for Diabetes...


  • Cleveland, Ohio, United States University Hospitals Full time

    Job Title: RN Clinical Coord. Diabetes Lead EndocrinologyA brief overview of the role is provided below.Key Responsibilities:Oversee the planning, implementation, and evaluation of the Diabetes Education Program.Monitor and facilitate maintenance of the Diabetes Program team members' qualifications (CE credits, training, competency, licensures and...

  • Nutrition Therapist

    3 weeks ago


    Cleveland, Ohio, United States HHS Culinary and Nutrition Solutions, LLC Full time

    Registered Dietitian (Part-Time) OpportunityWe are seeking a skilled Registered Dietitian to join our team at Bon Secours Regional Medical Center Lorain in Lorain, OH. As a key member of our healthcare team, you will play a vital role in guiding patients, families, and facility staff on all aspects of medical nutrition therapy to create a healthy and healing...

  • Nutrition Therapist

    3 weeks ago


    Cleveland, Ohio, United States HHS Culinary and Nutrition Solutions, LLC Full time

    Job Title: Registered DietitianJoin our team as a Registered Dietitian at Bon Secours Regional Medical Center Lorain in Lorain, OH.About the Role:We are seeking a skilled Registered Dietitian to join our team on a part-time basis. As a Registered Dietitian, you will play a vital role in guiding patients, families, and facility staff on all aspects of medical...

  • Nutrition Therapist

    3 weeks ago


    Cleveland, Ohio, United States HHS Culinary and Nutrition Solutions, LLC Full time

    Job Title: Registered Dietitian Job Summary: We are seeking a highly skilled Registered Dietitian to join our team at Bon Secours Regional Medical Center Lorain in Lorain, OH. As a Registered Dietitian, you will play a critical role in guiding patients, families, and facility staff on all aspects of medical nutrition therapy to create a healthy and healing...


  • Cleveland, Ohio, United States University Hospitals Full time

    Job SummaryWe are seeking a skilled Nutrition Services Specialist to join our team at University Hospitals. In this role, you will be responsible for preparing infant formulas and special supplements, as well as maintaining a safe and sanitary environment in all areas.Key ResponsibilitiesPrepare infant formulas and special supplementsMaintain knowledge of...


  • Cleveland, Ohio, United States Aramark Full time

    Nutrition and Culinary Arts ProfessionalThe Registered Dietitian will combine expertise in food, nutrition, and the culinary arts to promote health and wellness within the campus community. They will plan and implement nutritional programs, provide nutrition information for on-campus dining locations, counsel individuals, and provide nutrition-related...


  • Cleveland, Ohio, United States Aramark Corp. Full time

    Job SummaryThe Registered Dietitian will provide expert nutrition guidance and support to the campus community, developing and implementing nutritional programs to promote health and wellness. This role involves providing nutrition information, counseling individuals, and developing educational materials to support nutrition programming.Key...


  • Cleveland, Ohio, United States Metro Health Full time

    Job SummaryWe are seeking a highly skilled Neonatal Nutritionist to join our team at MetroHealth Medical Center. As a key member of our Division of Neonatology, you will provide clinical nutrition services to our patients and their families, while also participating in teaching and educational activities.ResponsibilitiesProvide clinical nutrition services to...