Customer Service Representative Position

5 days ago


Rock Hill, South Carolina, United States Sam's Club Full time

Job Title: Customer Service Representative Position

Estimated Salary Range: $17.00 to $24.00 per hour in Rock Hill, SC 29730-8185

About the Job:

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Sam's Club in Rock Hill, SC. As a customer-facing representative, you will be responsible for providing exceptional customer service to members across the club.

Duties and Responsibilities:

  • Maintain a positive attitude by smiling, greeting and thanking members
  • Provide exceptional customer service to members across the club as needed, answering any questions they may have
  • Maintain a clean, neat, and member-ready area
  • Sweep us off our feet if: You thrive in fast-paced environments, You're a multi-tasker at heart, You keep member satisfaction as your top priority, You can stand for long periods of time while assisting members quickly and accurately, You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
  • You will make an impact by:
    • Maintaining a positive attitude by smiling, greeting and thanking members
    • Providing exceptional customer service to members across the club as needed, answering any questions they may have
    • Maintaining a clean, neat, and member-ready area

Benefits:

We offer a competitive pay rate, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Our benefits include health benefits (medical, vision and dental coverage), financial benefits (401(k), stock purchase and company-paid life insurance), paid time off benefits (PTO, parental leave, family care leave, bereavement, jury duty, and voting), and more.

Qualifications:

  • Customer Service experience
  • Retail experience including operating front end equipment (e.g., cash register)
  • Working with mobile retail applications


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