Customer Service Representative Position
5 days ago
Job Title: Customer Service Representative Position
Estimated Salary Range: $17.00 to $24.00 per hour in Rock Hill, SC 29730-8185
About the Job:
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Sam's Club in Rock Hill, SC. As a customer-facing representative, you will be responsible for providing exceptional customer service to members across the club.
Duties and Responsibilities:
- Maintain a positive attitude by smiling, greeting and thanking members
- Provide exceptional customer service to members across the club as needed, answering any questions they may have
- Maintain a clean, neat, and member-ready area
- Sweep us off our feet if: You thrive in fast-paced environments, You're a multi-tasker at heart, You keep member satisfaction as your top priority, You can stand for long periods of time while assisting members quickly and accurately, You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellence
- You will make an impact by:
- Maintaining a positive attitude by smiling, greeting and thanking members
- Providing exceptional customer service to members across the club as needed, answering any questions they may have
- Maintaining a clean, neat, and member-ready area
Benefits:
We offer a competitive pay rate, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Our benefits include health benefits (medical, vision and dental coverage), financial benefits (401(k), stock purchase and company-paid life insurance), paid time off benefits (PTO, parental leave, family care leave, bereavement, jury duty, and voting), and more.
Qualifications:
- Customer Service experience
- Retail experience including operating front end equipment (e.g., cash register)
- Working with mobile retail applications
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