Orthopedic Rehabilitation Support Specialist
1 week ago
About Us
ATI Physical Therapy is the largest outpatient orthopedic physical therapy company in the US, operating over 900 locations across 24 states.
We foster a collaborative and innovative culture that prioritizes patient care and continuous improvement. Our National Outcomes Registry comprises over 3 million patient cases, driving best practices and research in musculoskeletal healthcare.
Career Opportunities
This role offers a unique chance to work alongside experienced professionals in physical and occupational therapy, gaining valuable knowledge and skills to kickstart your career in healthcare.
You will be part of a dedicated team providing exceptional patient care, with opportunities for professional growth and development.
Key Responsibilities
- Provide direct patient support under the supervision of licensed clinicians, including setting up exercise equipment, instructing patients, and monitoring their progress.
- Maintain clinic tidiness, adhering to cleaning and sanitation protocols, and ordering supplies as needed.
- Escalate patient concerns promptly to ensure timely resolution.
- Greet and interact with patients warmly during check-in and appointment processes.
- Effectively onboard new patients, verifying benefits and completing necessary paperwork.
- Assist with patient rescheduling and collection of Patient Reported Outcome assessments.
Requirements
- High school diploma or equivalent required; healthcare experience preferred.
- Customer service experience an asset.
- A strong sense of urgency and ability to multitask.
Benefits
We offer a competitive compensation package, including insurance coverage, paid time off, and a 401(k) matching program.
Salary Range
$16.00 - $17.00 per hour
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