IT Project Manager

3 weeks ago

Denver, Colorado, United States Western Union Full time
Job Title: Senior IT Project Manager

Western Union is seeking a Senior IT Project Manager to lead the delivery of complex networking and IT infrastructure projects. As a key member of our team, you will be responsible for owning the creation and maintenance of Work Breakdown Structures, Schedules, Budgets, and ensuring assigned resources successfully deliver project deliverables.

Key Responsibilities:

  • Lead all phases of a project, from Analysis & Design through Deployment, including business and system requirements, planning, scoping, scheduling, budgeting, development, testing, release planning, and implementation.
  • Develop and maintain detailed project plans, schedules, project estimates, and resource plans.
  • Prepare and publish project status reports and executive-level presentations and dashboards covering the project portfolio.
  • Develop and maintain strong working relationships with project sponsors, business stakeholders, subject matter experts, technical leads, middle, and senior management throughout the project.
  • Review project deliverables to ensure they are complete and have secured the proper approvals.
  • Manage accruals and capital expenditures for IT investment projects.
  • Prepare and produce project portfolio resource planning reports targeted at identifying and resolving critical resource demands and cross-functional dependencies.
  • Develop, manage, and maintain the detailed project plan and task assignments; establish and track target, commit, and actual dates for phase end and critical milestone dates.
  • Responsible for proactively managing risks and issues, and to establish contingency and risk mitigation plans that arise during a project.
  • Responsible for proactively documenting and managing project change requests per standards, and to identify impact to project scope, schedule, and budget.
  • Strict adherence to established support and service management policies and procedures (i.e., incident, change, problem, SDLC, etc.) thereby ensuring all activities are fully documented for auditing and future support purposes.
  • Effectively communicate and continually manage project expectations with team members and stakeholders in a timely and clear fashion.

Requirements:

  • Bachelor's degree in accounting, Business Administration, Computer Science, or a related field preferred.
  • Project Management Professional (PMP) certification required.
  • Ability to work some weekend and weeknight hours periodically for on-call support.
  • 5+ years of networking and/or IT infrastructure experience, including requirements management, analysis, and design required.
  • 5+ years of project management experience (full project life cycle management) related to business software or system integration projects (packaged and custom developed) required.
  • Must be proficient in Excel, Access, or other database utilities and other Microsoft technologies (Word, PowerPoint, Project). TFS, JIRA, and MS CRM also preferred.
  • Demonstrated record of leadership, management, and technical success in Information Technology required.
  • Experience working in a business/IT capacity for a company with financial industry knowledge is a plus.
  • Project delivery success on collaborative efforts working with outside vendors and other business partners required.
  • Strong familiarity with project management and vendor management tools and techniques.
  • Ability to communicate effectively verbally and in writing to non-technical and technical clients.

Western Union is a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. We design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. If you're ready to help drive the future of financial services, it's time for Western Union.

Salary: The annual gross base salary range is $105,000-$125,000 per year, which includes a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

Benefits: You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States - Specific Benefits Include:

  • Family First Program
  • Time off
  • Medical, Dental, and Life Insurance
  • Student Loan Repayment Program
  • Tuition Assistance Program

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives, which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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