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Client Service Associate
2 months ago
Baird is seeking a highly skilled Client Assistant to join our team of Financial Advisors. As a Client Assistant, you will play a critical role in providing exceptional client service and operational support to our advisors and clients.
Key Responsibilities- Provide top-notch client service and support to Financial Advisors, including greeting and directing clients, answering inquiries, and coordinating client onboarding.
- Manage client relationships through Baird's Private Wealth Management technology platforms, including CRM systems and client communication tools.
- Assist with proposal generation, prepare new account paperwork, and open accounts for clients.
- Develop and maintain knowledge of Baird's Corporate Resource Groups and leverage partnerships to provide best-in-class wealth management solutions to clients.
- Answer incoming phone calls, schedule appointments, and coordinate client meetings and events.
- Ensure business adherence to firm and financial industry regulatory policies, including logging compliance files and maintaining accurate records.
- Perform other duties as assigned, including entering security orders, processing transactions, and providing back-up support to other teams.
- A fast-paced and dynamic work environment that fosters growth and development.
- A team of passionate and dedicated associates who are committed to achieving great results for clients and giving back to the community.
- A unique culture that values diverse backgrounds and perspectives, while emphasizing teamwork and partnership.
- Significant technology training and extensive one-on-one support to ensure success in the role.
- A strong, stable employee-owned firm recognized as a great place to work since 2004.
- 2+ years of relevant work experience.
- Focus on excellent client service and a commitment to delivering exceptional results.
- Ability to study for and obtain the Securities Industry Essentials (SIE) Exam and Series 7 and 66 licensures within 18 months of hire.
- Proficient in Microsoft Office suite and ability to learn and navigate Baird's Private Wealth Management technology platforms.
- Good verbal and written communication skills, with the ability to exchange ideas and information effectively.
- Detail-oriented with an emphasis on accuracy and organized with consistent ability to prioritize workflow.
- Good analytical and critical problem-solving skills, with a commitment to continuous learning and improvement.