Network Infrastructure Specialist

3 weeks ago


Arlington Heights, Illinois, United States Insight Global Full time
Job Summary

We are seeking a highly skilled Network Operations Engineer to join our team at Insight Global. As a key member of our Network Operations team, you will be responsible for ensuring the availability, performance, and operational integrity of our network infrastructure.

Key Responsibilities
  • Monitor and manage all network infrastructure to ensure availability and performance metrics are met.
  • Manage 3rd party relationships relating to Network Operations to ensure service levels agreements are met.
  • Consult with other technology teams to ensure operational success.
  • Ensure the availability, performance, and operational integrity of Network Operations domain.
  • Track and escalate open issues to ensure operational success.
  • Perform root cause analysis to quickly recover from any network service interruption, and to prevent recurring problems.
  • Coordinate activities with internal and external technology teams to support operational needs of the business.
  • Review all network related change management tickets to ensure their promotion into the production environment is operationally ready.
Preferred Skills

We are looking for candidates with experience in Service Now, Riverbed Optimization, Thousand Eyes, Cisco Tetration, HP Aruba Wireless, Cisco SDWAN, Big Panda, Netmotion, HP NNMi, and Cisco CCNA.



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