Retail Customer Service Representative

4 weeks ago


Greenwood, Indiana, United States Sam's Club Full time
Job Summary:

We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

Provide excellent customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions
Operate front-end equipment, including cash registers and mobile retail applications
Maintain a clean and organized store environment, including sweeping and zoning the area
Process member purchases, assist with transactions, and provide guidance on member self-service technology
Collaborate with colleagues to achieve sales goals and promote company products and services

Requirements:

High school diploma or equivalent required
Previous retail experience, including operating front-end equipment and working with mobile retail applications, preferred
Excellent communication and customer service skills
Ability to work in a fast-paced environment and adapt to changing situations

What We Offer:

Competitive hourly wage range: $15.00 to $22.00
Opportunities for career growth and advancement
Comprehensive benefits package, including medical, vision, and dental coverage, 401(k), and paid time off
Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity to join our team at Sam's Club.

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