Customer Service Representative

3 weeks ago


Greenwood, Indiana, United States Dave & Buster Full time

Job Summary

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a memorable and enjoyable experience.

Key Responsibilities

  • Assist bartenders, cocktail staff, and wait staff in maintaining a clean and organized environment.
  • Provide support to ensure fast, friendly, and accommodating service to our guests.
  • Deliver an unparalleled guest experience through a combination of food, drinks, and games in a fun and ideal environment.
  • Adhere to all company safety and sanitation policies and procedures.
  • Restock and prepare supplies for shift change and close.
  • Ensure food is properly garnished prior to serving guests.
  • Follow tray procedures to minimize loss and ensure timely delivery of food.
  • Buss and reset tables.
  • Deliver food to tables and ensure guests have everything they need.
  • Offer assistance to guests by clearing away dishes and glassware and refilling beverages.

Requirements

  • Must be friendly and able to smile a lot while working days, nights, and/or weekends as required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work days, nights, and/or weekends as required.
  • Move about the facility and stand for long periods of time.
  • Walk or stand 100% of shift.

About Us

Dave & Buster's is an equal opportunity employer dedicated to our policy of nondiscrimination in all aspects of employment. We comply with all Federal, State, and Local laws regarding nondiscrimination.

Compensation

$12 per hour



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