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Senior Retail Sales Associate

2 months ago


Portland, Oregon, United States Nestl Group Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Senior Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and promoting our coffee culture.

Key Responsibilities:

  • Provide outstanding customer service, ensuring a positive and engaging experience for all customers.
  • Develop and maintain a deep understanding of our coffee products, including their features, benefits, and pairing options.
  • Drive sales growth by identifying and capitalizing on sales opportunities, and promoting our coffee culture through in-store promotions and events.
  • Collaborate with the boutique management team to complete special projects, manage inventory, and adhere to all opening and closing procedures.
  • Support the development and implementation of sales strategies and initiatives to drive business growth.

Requirements:

  • High School Diploma or equivalent required.
  • 1 year or more experience in retail, direct customer sales and service, or hospitality preferred.
  • A real passion for coffee, respect for sustainability, and curiosity to educate oneself and others on our coffee culture.
  • A respectful, agile, collaborative, determined, and driven mindset.
  • Ability and willingness to work flexible hours, including opening and closing shifts, Saturday and Sunday shifts, and holidays.

What We Offer:

  • Competitive pay and quarterly and annual bonus opportunities.
  • 401(k) savings match and referral bonus program.
  • Complimentary uniforms and cleaning, as well as free machine, coffee allowance, and Nestle discounts.

About Us:

Nestl Nespresso USA is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.