Hotel Operations Manager
2 days ago
Certified Hospitality Management is a family-owned hospitality company based in Mississippi, seeking a seasoned hotel General Manager to join our team. We require an individual with a stable job history demonstrating upward career and salary progression.
Key Responsibilities- Manage daily hotel operations to achieve planned goals for operational integrity, revenue, house profit, and RevPAR index.
- Maintain company standards for guest satisfaction, colleague satisfaction, quality assurance, and asset protection.
- Lead by example, demonstrating leadership and professional image to colleagues, guests, sales accounts, local community representatives, vendors, and competitors.
- Directly responsible for the success of the housekeeping, front office, and food and beverage departments.
- Implement a hands-on approach to effectively manage quality of customer service and guest suite cleanliness.
- Handle purchasing and payroll submission for the property.
- Involved in interviewing and hiring new colleagues, as well as disciplinary measures.
- Bachelor's degree in Hotel/Restaurant Management or Business is a plus.
- Previous General Manager experience is preferred.
- Previous Hilton Experience is preferred.
- Full service Food & Beverage experience preferred.
- Equivalent experience is acceptable, with 2-5 years as Assistant General Manager or other hotel management role.
- Knowledge of computer software applications in word processing, spreadsheets, and hotel management systems.
- Effective oral and written communication skills.
- Ability to work a flexible schedule.
A dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.
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Hotel Operations Director
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