Restaurant Operations Manager

1 day ago


Starkville, Mississippi, United States PLK Careers Full time
Job Overview

The Restaurant Manager Trainee is a key role in our team, responsible for driving profitability, guest satisfaction, and people development in a fast-paced restaurant environment. As a trainee, you will support the Restaurant General Manager in managing daily operations, leading a team, and developing your skills to become a future General Manager.

Key Responsibilities
  • Leading the Business
    • Manage inventory costs and maintain inventory levels through regular inspections
    • Place and receive inventory truck orders
    • Monitor and maintain a list of all restaurant assets
    • Ensure preventative maintenance of the restaurant facility and equipment is completed according to company standards
    • Implement cash control and security procedures
  • Create Memorable Experiences
    • Address guest complaints and concerns
    • Lead the team to deliver exceptional guest service
    • Partner with the Restaurant General Manager to develop action plans to improve guest metrics
  • Creating Leaders
    • Recruit and interview potential employees
    • Complete new employee orientation
    • Develop and manage team schedules
    • Develop skills of shift leaders to increase team capabilities
    • Establish a positive team culture
  • Leading Store Operations
    • Direct the team to deliver efficient and accurate preparation and sale of products
    • Ensure the restaurant upholds operational and brand standards
    • Monitor people charts and production planning
    • Implement action plans to address employee needs and operational assessments
Requirements
  • High School Diploma or GED required
  • 1-2 years of previous quick service restaurant experience, management experience preferred
  • Understanding of P&L interpretation and management to influence profitability
  • Demonstrated leadership skills
  • Ability to work evenings, weekends, and holidays
  • Ability to work long and/or irregular shifts as needed

Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience. We encourage all qualified applicants to apply.



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