Customer Service Specialist
3 weeks ago
Cynet Systems invites applications for the position of Customer Service Specialist. As a key member of our team, you will be responsible for delivering exceptional customer service, resolving claims-related issues, and ensuring seamless communication with clients.
Your primary responsibilities will include:
- Providing exceptional customer service through effective communication, empathy, and problem-solving skills.
- Assisting clients with claims-related queries, providing detailed information on documentation requirements, timeframes, and payment procedures.
- Documenting all interactions with clients in a clear, concise manner, maintaining accurate records within our claims management system.
- Escalating complex issues to senior specialists or management when necessary.
Requirements:
- High School diploma or equivalent required; college courses or relevant certifications preferred.
- At least one year of experience in customer service or claims processing.
- Excellent communication, analytical, and organizational skills.
Salary and Benefits:Our compensation package includes a salary range of $43,000 - $58,000 per annum, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.
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Customer Service Expert
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Service Representative
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Customer Service Ambassador
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Customer Service Representative
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Customer Service Representative
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Customer Service Associate
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