Customer Service Associate

3 weeks ago


Bethesda, Maryland, United States Williams-Sonoma Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Representative. In this role, you will be responsible for providing exceptional customer service and driving sales growth by engaging with customers and promoting our products.

Key Responsibilities
  • Provide outstanding customer service and ensure a positive shopping experience for all customers.
  • Drive sales growth by engaging with customers, answering product-related questions, and making recommendations.
  • Process transactions accurately and efficiently using our point-of-sale system.
  • Maintain a high level of product knowledge and stay up-to-date on new arrivals and promotions.
Requirements
  • Bachelor's degree or equivalent experience preferred.
  • 1-2 years of retail experience, preferably in a customer-facing role.
  • Proven ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Availability to work a flexible schedule, including evenings and weekends.
Benefits
  • A competitive hourly rate of $17.15-$18.15, based on experience and qualifications.
  • Opportunity to work in a dynamic and supportive team environment.
  • Discounts on Williams-Sonoma products and services.
  • Access to training and development programs to enhance your skills and career prospects.


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