Customer Service Representative

2 days ago


Bethesda, Maryland, United States MSCCN Full time
Job Overview:
As a Customer Service Representative with the Navy Exchange Service Command, you will play a vital role in delivering exceptional customer service to our military personnel and their families. This dynamic position requires a highly motivated individual who can provide personalized support and exceed customer expectations.

About the Role:
We are seeking a skilled Retail Sales Associate to join our team at the Navy Exchange. In this role, you will be responsible for providing top-notch customer service, processing transactions accurately, and maintaining a clean and organized store environment. As a valued member of our team, you will also have opportunities to participate in training programs, shop the competition, and assist in promoting sales events and services.

Key Responsibilities:
  • Provide exceptional customer service to internal and external customers
  • Process transactions accurately and efficiently using cash registers and other technology
  • Maintain a clean and organized store environment, including merchandise displays and inventory management
  • Participate in training programs to improve skills and knowledge
  • Assist in promoting sales events and services

Requirements:
To be successful in this role, you should have 1 year of experience in clerical, office, or retail sales work, with a demonstrated ability to perform satisfactorily in the position. Study completed above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.

Why Join Our Team?
At the Navy Exchange Service Command, we offer a competitive federal salary beginning at the NF-01 level, depending on experience. Benefits begin DAY ONE and include Federal Healthcare benefits, Dental, Vision, 401(k) & Pension Plan Accrual of paid time off at DAY ONE, Tuition reimbursement program, Continuity Programs for Military Spouses, Public Student Loan Forgiveness eligible after qualifying years of service, Tax Free shopping worldwide at any Navy Exchange location. We're an equal opportunity employer and welcome applications from diverse candidates.

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