Medical Office Support Specialist
6 days ago
**Job Overview**
The Johns Hopkins HealthCare Observation unit seeks a highly skilled Patient Clerical Assistant to perform clerical and receptionist duties.
This role affects patient care through the completion of tasks which permit others to provide direct patient care. Effective communication outside of the work group is essential, requiring provision or obtaining of factual information.
Part-time - rotating day/evening shifts, working every other weekend with a rotating Saturday and Sunday schedule.
Requirements:
- A High School Diploma or equivalency is required; an Associate's degree is preferred.
- Demonstrated experience interacting with the public for at least one year is necessary.
Key Responsibilities:
- Strong interpersonal skills are required, including sensitivity, maturity, and tact to effectively communicate with patients, family members, and co-workers.
- Problem-solving, anticipating needs, and taking initiative are essential.
- Proficiency in using a computer (Epic, SAP, Transquest, and HillRom) following clear instructions and procedures for data lookup, email sending/receiving, and workflow management.
- Must pass all hospital competencies required for the position.
- Knowledge of SAP is advantageous.
Compensation: A competitive salary range of $17.87 - $20.60 per hour commensurate with equity and experience for roles of similar scope and responsibility.
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