Copier Field Service Technician Specialist

4 days ago


Columbia, Maryland, United States BELTWAY OFFICE SOLUTIONS LLC Full time

We are seeking a skilled and motivated Copier Field Service Technician Specialist to join our team at Beltway Office Solutions LLC.

Job Summary

This is a full-time position that requires the ability to work independently under minimal supervision. The ideal candidate will have experience with color MFPs, excellent customer service and communication skills, and the ability to perform modifications, updates, and firmware updates.

Key Responsibilities
  • Maintain personal inventory and car stock of copier equipment and supplies
  • Perform routine maintenance and repairs on copiers, including modifying and updating software and firmware
  • Provide exceptional customer service to clients, responding promptly to their needs and resolving issues quickly
  • Develop and maintain strong relationships with clients, understanding their business goals and objectives
Requirements
  • Bachelor's degree in a related field or equivalent work experience
  • At least 2 years of experience in a field service role, preferably with Konica Minolta or Kyocera
  • Excellent problem-solving skills, with the ability to troubleshoot complex technical issues
  • Valid driver's license and reliable transportation required
Benefits

Beltway Office Solutions LLC offers a competitive salary and benefits package, including health insurance, paid time off, and opportunities for professional growth and development.

The estimated salary for this position is between $60,000 - $80,000 per year, depending on experience and qualifications.



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