Careers at Sedgwick: Leave of Absence Coordinator Role

6 days ago


Cedar Rapids, Iowa, United States Sedgwick Full time

Taking care of people is at the heart of Sedgwick's mission, and as a Leave of Absence Coordinator, you'll be a vital part of this endeavor. This role offers an exciting opportunity to develop a professional career in an office setting, working with some of the world's most reputable brands.

  1. A stable and consistent work environment in an office and/or virtual setting
  2. A comprehensive training program to learn how to help employees and customers
  3. An assigned mentor and manager who will guide you on your career journey
  4. Career development and promotional growth opportunities through increasing responsibilities
  5. A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs

Sedgwick is a culture of caring, where flexibility and work-life balance are highly valued. As a Leave of Absence Coordinator, you'll have the opportunity to make a positive impact on the world through the people and organizations we serve. If you're driven to make a difference, enjoy a challenge, and care about others, there's a place for you here.

Sedgwick is proud to be a Great Place to Work, a Most Loved Workplace, and a Forbes Best-in-State Employer. Our teams connect and collaborate onsite, and we have a hybrid work arrangement. All candidates must live near one of our centers of excellence:

Cedar Rapids, IA - 333 1st Street SE Ste. 200, Cedar Rapids, IA 52401

As a Leave of Absence Coordinator, your primary purpose will be to analyze reported leave requests, including Family Medical Leave (FMLA), unpaid state, military, and company-specific leaves, to make determinations based on client plans, state, and federal regulations. You'll ensure that on-going claim management is within company service standards and industry best practices.

  1. Establishes FMLA and other unpaid state, military, and/or company-specific leave claims; tracks and codes documentation in accordance with internal workflow processes
  2. Analyzes FMLA and other unpaid claims to determine eligibility and certification in compliance with client plans, state, and federal regulations
  3. Reviews claim information received to identify action plan, determine benefits due, and make timely case decisions based on plan descriptions and service expectations as established by the client
  4. Communicates decisions and on-going expectations clearly and professionally with claimants and clients by phone, written correspondence, and/or claims system
  5. Maintains professional client relationships and provides excellent customer service
  6. Meets the organization's quality program(s) minimum requirements

The ideal candidate will be an enthusiastic and empathetic individual who thrives in a collaborative team environment, shows motivation, and drive in their work ethic, is customer-oriented, naturally empathic, and solution-focused. If you're looking for an impactful job that offers the opportunity to develop a professional career, bring your 1-2 years' experience in an office setting and grow with us.

We offer a competitive salary range of $55,000 - $70,000 per annum, depending on experience and qualifications. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway. Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're passionate about making a difference and want to grow your career, apply now



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