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Shop - Seller Growth Operations Manager

2 months ago


Seattle, Washington, United States TikTok Full time

About the Team

The Seller Growth Operations team at TikTok is responsible for driving full-funnel product education, acquisition, incubation, analytics, and strategy for all Merchants and Sellers on the TikTok Shop platform.

We are the voice of the market, collecting, prioritizing, and sharing meaningful insights to shape the future of TikTok's Seller Growth initiatives.

Responsibilities:

  • Acquire and onboard new sellers to the TikTok Shop platform across various categories and channels.
  • Conduct mass vendor acquisition through multiple channels, including personalized outreach and communication.
  • Pitching and overcoming prospect objections and onboarding blockers.
  • Review and monitor essential performance targets and KPIs to grow individual acquisition pipelines.

Minimum Qualifications:

  • Bachelor's degree or above, with significant experience in seller growth strategy or a related field.
  • Good knowledge of MS portfolio and experience with CRM, lead management.
  • Strong project management skills with a track record of delivering high ROI projects.
  • Excellent analytical and data-driven decision-making abilities.
  • Exceptional communication and collaboration skills to work effectively with cross-functional teams.

Preferred Qualifications:

  • Experience with customer or seller acquisition tools and platforms.