Guest Experience Specialist

3 weeks ago


Chehalis, Washington, United States Thorntons (Kentucky) Full time
As a Guest Service Representative at Thorntons, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our guests. This includes greeting customers warmly, answering questions, and resolving issues in a timely and professional manner. You will also be responsible for maintaining a clean and organized store environment, restocking merchandise, and processing transactions accurately and efficiently.

To succeed in this role, you will need excellent communication and interpersonal skills, with a strong focus on teamwork and collaboration. You should be able to lift up to 55 pounds and stand for long periods, and have basic math skills and accuracy when handling cash and processing transactions. Prior retail or customer service experience is a plus, but not required. We are committed to providing equal employment opportunities to qualified candidates without regard to race, color, national origin, ancestry, citizenship, marital status, age, religion, sex, sexual orientation, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodations during the application process, please contact us at your earliest convenience.

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