Customer Experience Ambassador

7 days ago


Chehalis, Washington, United States Thorntons (Kentucky) Full time
About the Role

As a Customer Experience Ambassador at Thorntons, you will be responsible for delivering exceptional service to our guests, creating a welcoming and inclusive environment in our stores. We are seeking individuals who possess excellent communication skills, a positive attitude, and a commitment to providing outstanding customer service.

Key Responsibilities:

  • Deliver fast, friendly, and fresh services to guests, ensuring their shopping experience is seamless and enjoyable.
  • Maintain a clean and organized store environment, adhering to safety standards and regulations.
  • Process transactions accurately, handle cash effectively, and maintain inventory levels.
  • Provide product knowledge and make suggestions to guests, promoting sales growth and brand loyalty.
  • Collaborate with store teams to achieve sales targets, manage labor costs, and improve operational efficiency.
  • Stay up-to-date on company policies, procedures, and initiatives, contributing to a culture of excellence and continuous improvement.

About You

  • You have a high school diploma or equivalent, and preferentially hold food certifications.
  • You are physically able to stand for long periods, lift up to 55 pounds, and work in various weather conditions.
  • You possess excellent communication skills, adaptability, and a positive attitude, with a commitment to delivering exceptional customer service.

We Offer

  • A competitive salary of $30,000 - $40,000 per year, depending on location and experience.
  • A comprehensive benefits package, including medical, dental, vision, and 401(k) matching.
  • A supportive team environment, opportunities for career growth, and recognition for your contributions.


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