Customer Service Ambassador

7 days ago


Mount Juliet, Tennessee, United States FYZICAL Therapy and Balance Centers Full time
Company Overview

FYZICAL Therapy and Balance Centers is a leading physical therapy company that prioritizes patient care and satisfaction.

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team in Wilson, NC. As a key member of our front desk staff, you will be responsible for handling patient scheduling, appointments, and phone calls. Your excellent communication skills and ability to multitask will make you an invaluable asset to our team.

Responsibilities
  • Handle patient scheduling, appointments, and phone calls with professionalism and efficiency.
  • Gather new patient data and keep track of all patient referrals.
  • Disseminate information to patients and act as a liaison between patients and physicians.
Requirements
  • 3 years of experience in customer service or a related field.
  • Scheduling and benefit verification experience is a must; billing experience is a plus.
  • High school diploma or equivalent required.
  • Valid driver's license and reliable transportation necessary.
Estimated Salary: $45,000 - $60,000 per yearBenefits
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • Retirement plan options.
  • Opportunities for professional growth and development.


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