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Patient Service Representative
2 months ago
This position is responsible for providing exceptional patient service and support in a fast-paced medical office environment. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team-oriented setting.
Key Responsibilities- Provide top-notch customer service to patients, responding to their inquiries and resolving issues in a timely and professional manner.
- Manage patient scheduling, registration, and billing processes, ensuring accuracy and efficiency.
- Collaborate with healthcare providers and staff to ensure seamless patient care and communication.
- Process and verify patient demographic and insurance information, ensuring compliance with regulatory requirements.
- Collect and process patient payments, maintaining accurate records and reconciliations.
- Perform various administrative tasks, including data entry, reporting, and record-keeping.
- One year of customer service experience in a healthcare or related setting.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
- Basic computer skills and data entry experience.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
This position is based in a medical office setting, requiring the ability to work in a fast-paced environment with multiple priorities and deadlines. The ideal candidate will possess strong organizational and time management skills, with the ability to adapt to changing circumstances and priorities.