Customer Service Representative

5 days ago


Brighton, Colorado, United States Cullen Hayes - State Farm Agent Full time
Position Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Responsibilities:
  • Develop and maintain a deep understanding of our customers' needs and preferences
  • Use a customer-centric approach to identify and present insurance and financial service options that meet their needs
  • Build and maintain strong relationships with customers through regular communication and follow-up
  • Collaborate with our team to develop and implement sales strategies and tactics to drive business growth
  • Stay up-to-date on industry trends and developments to ensure our customers receive the best possible service
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; degree in business or related field preferred
What We Offer:
  • Competitive salary and commission structure
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • State-of-the-art training and development programs
About Our Agency:

Cullen Hayes - State Farm Agent is a leading insurance and financial services agency dedicated to helping individuals and families manage risk and achieve their financial goals. With a team of experienced professionals and a commitment to exceptional customer service, we are proud to be a trusted partner in the community.



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