Counter Sales Representative

7 days ago


Chantilly, Virginia, United States Ourisman Fairfax Toyota Full time
About the Role

We are seeking a highly skilled and customer-focused Parts Counterperson to join our team at Ourisman Fairfax Toyota. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless parts sales experience.

Key Responsibilities
  • Manage the parts sales process from start to finish, ensuring accurate and timely delivery of parts to customers.
  • Communicate effectively with customers and staff to resolve any issues or concerns related to parts sales.
  • Review and verify body shop estimates to ensure accuracy and compliance with pricing guidelines.
  • Pull and fill orders from stock, maintaining a high level of accuracy and efficiency.
  • Perform weekly bin checks to ensure stock accuracy and notify the parts manager of any discrepancies.
  • Locate out-of-stock parts from external sources and submit emergency orders as needed.
  • Process internal requests for parts and ensure accurate billing on service repair orders.
  • Receive payment from retail customers and obtain credit authorization as required.
  • Coordinate daily shipments, deliveries, and pickups to ensure timely delivery of parts.
Requirements
  • High School Diploma or equivalent required.
  • Previous experience in auto parts sales is preferred.
  • Ability to work in a fast-paced environment and maintain a high level of organization and time management skills.
  • Strong communication and interpersonal skills, with the ability to read and interpret documents such as safety rules and operating instructions.
  • Basic math skills, with the ability to calculate figures and amounts.
About Ourisman Fairfax Toyota

Ourisman Fairfax Toyota is a family-owned and operated dealership that values collaboration, transparency, and career development. We believe in promoting from within and offer a supportive and inclusive work environment. Our team is dedicated to providing exceptional customer service and ensuring a positive experience for all customers.


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