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Key Carrier Coordinator

2 months ago

Three Rivers, Michigan, United States Marshalls Full time
Job Summary

We are seeking a highly skilled and motivated Key Carrier Coordinator to join our team at Marshalls. As a Key Carrier Coordinator, you will play a critical role in maintaining the overall success of our store by providing exceptional customer service, leading by example, and ensuring that all store operations run smoothly.

Key Responsibilities
  • Customer Service: Create a positive and engaging customer experience by providing exceptional service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Leadership: Model exceptional customer service and lead by example, demonstrating a strong work ethic and commitment to excellence.
  • Store Operations: Ensure that all store operations are executed according to company guidelines, including opening and closing procedures, inventory management, and visual merchandising.
  • Team Management: Supervise and coach store associates, providing feedback, recognition, and coaching to ensure that they are meeting their performance goals.
  • Communication: Communicate effectively with management and associates, providing progress updates and ensuring that all team members are informed and aligned with store goals and objectives.
Requirements
  • Availability: Must be available to work a flexible schedule, including nights and weekends.
  • Leadership Experience: 6 months of leadership experience in a retail environment.
  • Customer Service Skills: Proven ability to provide exceptional customer service and resolve customer complaints in a professional manner.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with management and associates.
  • Problem-Solving Skills: Proven problem-solving skills, with the ability to think critically and make sound decisions.
What We Offer
  • Competitive Pay: Starting pay range of $14.00 to $14.50 per hour.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.