Work Scheduling Coordinator

1 week ago


Three Rivers, Michigan, United States American Electric Power Full time

Job Summary

Assist in the work scheduling process by assigning jobs to line servicer personnel and providing customer assistance for an assigned area.

Key Responsibilities

  • Perform duties assigned in the work scheduling process, including the assignment of jobs to line servicer personnel using management system applications.
  • Develop schedules for line servicer and technician appointments.
  • Communicate with customers and direct inquiries.
  • Support adherence to standard work scheduling policies and procedures.
  • Assist with outage management as needed.
  • Provide administrative support as needed.

Requirements

  • High school diploma or GED required.
  • 3 years of post high school experience in utilizing administrative procedures and office equipment or the equivalent, normally obtained by progression through the Work Scheduling Rep Assc classification.
  • Demonstrated proficiency with computers and computer programs, effective verbal and written communication skills required.
  • P with eight years' experience in banking, corporate finance, or treasury OR a Bachelor's degree and ten years' related experience in treasury, banking, or cash management.

Additional Requirements

  • Must be available to work overtime, call-out overtime and shift work, as required.
  • Ability to demonstrate the following skills and competencies: Organizational and analytic/problem solving skills, Prioritization skills, Customer Focus and Teamwork.
  • Strong verbal and written communication skills.
  • Must be available for overtime when needed.

Equal Employment Opportunity

American Electric Power (AEP) is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment.



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