Work Scheduling Coordinator
1 week ago
Job Summary
Assist in the work scheduling process by assigning jobs to line servicer personnel and providing customer assistance for an assigned area.
Key Responsibilities
- Perform duties assigned in the work scheduling process, including the assignment of jobs to line servicer personnel using management system applications.
- Develop schedules for line servicer and technician appointments.
- Communicate with customers and direct inquiries.
- Support adherence to standard work scheduling policies and procedures.
- Assist with outage management as needed.
- Provide administrative support as needed.
Requirements
- High school diploma or GED required.
- 3 years of post high school experience in utilizing administrative procedures and office equipment or the equivalent, normally obtained by progression through the Work Scheduling Rep Assc classification.
- Demonstrated proficiency with computers and computer programs, effective verbal and written communication skills required.
- P with eight years' experience in banking, corporate finance, or treasury OR a Bachelor's degree and ten years' related experience in treasury, banking, or cash management.
Additional Requirements
- Must be available to work overtime, call-out overtime and shift work, as required.
- Ability to demonstrate the following skills and competencies: Organizational and analytic/problem solving skills, Prioritization skills, Customer Focus and Teamwork.
- Strong verbal and written communication skills.
- Must be available for overtime when needed.
Equal Employment Opportunity
American Electric Power (AEP) is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment.
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