Medical Cannabis Support Specialist
2 weeks ago
Texas Original Compassionate Cultivation is a leading provider of medical cannabis products in Texas. We are committed to creating high-quality medicine that changes lives. Our team is passionate about delivering exceptional customer service and ensuring timely fulfillment and delivery of orders.
We are seeking a skilled Customer Experience Representative to join our team. In this role, you will interact with customers via phone, email, chat, and in-person to provide assistance, answer inquiries, and resolve issues related to orders, shipments, and account management.
- Process online orders accurately and efficiently, ensuring timely fulfillment and delivery.
- Assist customers with placing orders over the phone, providing product information, pricing, and availability as needed.
- Investigate and troubleshoot customer concerns, complaints, refunds/exchanges, and escalations related to orders, payments, products, and deliveries.
The estimated salary for this role is $45,000-$65,000 per year, depending on experience. Benefits include medical, dental, vision, telehealth, 401(k) with company matching, paid vacation, paid sick leave, paid holidays, bereavement leave, pre-tax flexible spending accounts, basic term life insurance and AD&D, travel reimbursement (if applicable), and gym reimbursement up to $50/month.
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Medical Cannabis Assistant
4 days ago
Austin, Texas, United States Texas Original Full time**About Us:**We are a leading medical cannabis company dedicated to providing safe and effective access to this powerful medicine. Our mission is to create high-quality products that change people's lives. We work alongside physicians and their patients with qualifying conditions to supply prescription cannabis.
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Medical Cannabis Associate
4 days ago
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Cannabis Support Specialist
4 days ago
Austin, Texas, United States Texas Original Full time**Job Overview:**Texas Original Compassionate Cultivation is seeking a highly organized and detail-oriented individual to assist with dispensary responsibilities. As a representative of the company, you will possess exceptional customer service skills and be comfortable using a point-of-sale system.
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