Medical Support Specialist

3 days ago


Austin, Texas, United States Ascension Full time
About Ascension:

A nonprofit, faith-based healthcare organization, Ascension operates more than 100 clinical locations in Central Texas and four teaching hospitals.

About the Opportunity:

As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and support to our team.

Responsibilities:

  • Answer incoming calls and perform triage services for patients seeking information and resources.
  • Collect relevant caller data to assist with measurement, tracking, and reporting activities.
  • Track inquiries, questions, and answers, providing resolution and support to customers.

Benefits:

  • Paid time off (PTO)
  • Various health insurance options and wellness plans
  • Retirement benefits including employer match plans
  • Long-term and short-term disability
  • Employee assistance programs (EAP)
  • Parental leave and adoption assistance
  • Tuition reimbursement
  • Ways to give back to your community


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