Business Application Analyst
4 weeks ago
The Business Applications Analyst (BAA) is a technical expert responsible for providing day-to-day support for business applications, establishing and maintaining consultative partnerships with business areas/users, and providing administration and vendor relations for assigned applications.
Key Responsibilities:
1. Performs problem-solving duties, including writing and communicating business reports using common problem-solving tools, monitoring databases for business applications to optimize performance, resource use, and physical implementations of databases/systems, and maintaining development, test, and production environments.
2. Responsible for problem management, including troubleshooting, resolution of reported problems, and performance and documentation of root cause analysis.
3. Leads and works with end users on appropriate access, upgrades, maintenance, data conflicts, data extracts, and data integration with applications, and liaises with vendor support on all issues.
4. Tests, debugs, implements, and documents programs, including development of test plans to verify logic of new or modified programs.
Requirements:
* Minimum three (3) years of experience managing or supporting an application or series of applications, including configuration, release, upgrades, and project management.
* Demonstrated technical troubleshooting methodology and background, with knowledge and experience reviewing application logs and resolving technical problems without assistance strongly preferred.
* Familiarity with a server-based database system preferred, and managing business healthcare applications preferred.
* Strong communication skills with ability to collaborate at multiple organization levels across the health system as required.
Working Conditions:
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief, and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling, or crouching. Some exposure to bloodborne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance, and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering, and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level:
Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.
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