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Store Operations Manager

2 months ago

Lebanon, Pennsylvania, United States Little Caesars Full time

Job Summary:

We are seeking a highly motivated and experienced Shift Leader to join our team at Little Caesars. As a Shift Leader, you will be responsible for the overall operations of the store, including managing team members, ensuring excellent guest service, and maintaining a clean and safe work environment.

Key Responsibilities:

  • Lead and Manage Team Members: Assign tasks, provide feedback and training, and ensure team members are working together effectively to achieve store goals.
  • Operational Excellence: Ensure all store operations are running smoothly, including opening and closing procedures, inventory management, and cash handling.
  • Guest Service: Provide exceptional guest service, resolve guest complaints, and ensure all guests leave the store satisfied.
  • Food Safety and Quality: Ensure all food safety procedures are followed, and high-quality products are served to guests.
  • Inventory Management: Manage inventory levels, including ordering and receiving supplies, and maintaining accurate inventory records.
  • Store Appearance: Maintain a clean and safe store environment, including the dining area, kitchen, and restrooms.
  • Team Development: Provide coaching and training to team members to help them develop their skills and advance in their careers.

Requirements:

  • Excellent Communication Skills: Ability to communicate effectively with guests and team members.
  • Strong Leadership Skills: Ability to lead and motivate team members to achieve store goals.
  • Attention to Detail: Ability to maintain accurate inventory records and ensure all store operations are running smoothly.
  • Physical Demands: Ability to stand for long periods, lift up to 55 pounds, and perform other physical tasks as required.

About Us:

Little Caesars is a family-owned business that values hard work, fun, and making it possible for every family to afford pizza night. We are committed to providing excellent guest service and creating a positive work environment for our team members.