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Healthcare Administrative Assistant

2 months ago

Scarborough, Maine, United States MaineHealth Full time

Job Summary

The Patient Service Representative will provide exceptional patient care and administrative support to the healthcare team at MaineHealth. This role is responsible for greeting patients, scheduling appointments, and performing various administrative tasks to ensure a smooth and efficient patient experience.

Key Responsibilities

  1. Patient Communication
  • Greets patients in a friendly and courteous manner
  • Answers phone calls and responds to patient inquiries

Administrative Support

  1. Scheduling and Coordination
  • Schedules appointments and procedures
  • Coordinates patient flow and wait times

Data Management

  1. Data Entry and Verification
  • Collects and enters patient data into electronic systems
  • Verifies patient information for accuracy

Additional Responsibilities

  1. Office Operations
  • Performs various administrative tasks to maintain a clean and organized workspace

Requirements

  1. Education and Experience
  • High school graduate or equivalent preferred
  • Previous office experience with medical office experience is helpful

Skills and Abilities

  1. Communication and Interpersonal Skills
  • Excellent communication and interpersonal skills
  • Ability to communicate clearly in person and on the phone

Working at MaineHealth

MaineHealth is a healthcare organization that values its employees and provides a supportive and inclusive work environment. We offer a range of benefits and programs to support our employees' well-being and career development.